Eastbridge publishes four types of reports:
These reports provide carriers and other insurance professionals with up-to-date, market-sensitive information — on a targeted and cost-effective basis — that can be used to build, refine, or even confirm their business strategies. Approximately 12–15 Spotlight™ Reports are published each year, and we currently have more than 40 studies available covering virtually every voluntary/worksite topic.
This report examines the overall (versus product specific) underwriting practices of 26 carriers active in the voluntary/worksite market. Some of the topics covered include underwriting structure, organization and specialization, group-level underwriting practices, exceptions process, use of census versus shelf-rates, employee eligibility guidelines, participation requirements for guaranteed issue, the quoting/RFP process, underwriting time standards and future concerns and trends.
This segmentation report delves deeper into the 2024 MarketVision™ report findings to identify how benefit offerings, needs and attitudes vary by employer size and industry.
This report examines the billing practices of 33 carriers in the voluntary market. It includes important information about billing and payment options, billing processes and practices, including self-billing capabilities, and current and future trends.
This report pulls together research from multiple surveys and puts all the small case (10 to 99 employees) market information together in one place. It specifically provides an overall market review followed by perspectives of the key stakeholders in the voluntary/worksite market – the employer, employee, and broker.
This report examines the claims integration and automation practices of 25 carriers active in the voluntary market, and includes important information for carriers about claims processing, integration and automation practices for voluntary products.
This report provides an overview of the various structures and positions carriers have for distribution, sales support, enrollment and ongoing service for 25 voluntary carriers. Carriers can use the data to compare their own distribution structure against other voluntary carriers active in the market.
This report examines the current state of the voluntary accident market and is designed to help carriers better understand the voluntary accident market and the particulars of the plans being currently offered. Thirty-one carriers participated in the report representing 33 different voluntary personal injury accident products.
This report examines the voluntary/worksite marketplace; specifically, annual sales, inforce premium, leading players, products trends, and distribution channels. In addition, the report provides a competitive analysis on the top 10 voluntary/worksite marketing players.
This report provides comparative data on the participation rates (ex: by group size, product line, etc.) experienced by 29 carriers active in the worksite/voluntary market.
This new report uses the data gathered during the 2023 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by generation, occupation, income and presence of children in the household.
This report examines the enrollment services, methods, preferences and results as well as the approach to technology funding for 29 carriers active in the voluntary/worksite market.
The Employee Demographic Details: Exploring Attitudes and behaviors About Voluntary/Worksite Benefits (Employer Size and Industry) - MarketVision™—The Employee Viewpoint© 2024 report uses the data gathered during the 2023 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by employer size and industry.
Eastbridge and BenefitsPRO conducted their first joint survey in 2013 and have updated it annually since then, including the addition of relevant new topics reflecting current trends in the voluntary market.
This report profiles the voluntary short-term disability (VSTD) products for 23 carriers active in the voluntary/worksite market. This information is designed to help carriers better understand the short-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own VSTD product offering.
This report provides comparative data on takeover business and trends experienced by 30 carriers actie in the voluntary market. Topics covered include takeover business approaches and preferences, detailed takeover practices, takeover percentages by product and case size as well as future trends and strategies regarding takeovers.
Eastbridge Frontline™ and MarketVision™ reports are available exclusively to members of Eastbridge's Information Partner™ program as well as survey participants (for Frontline™ reports) and sponsors (for MarketVision™ reports). These reports are not available for purchase.
To support increased understanding of both the voluntary market and key customer groups — employers and employees, Eastbridge publishes detailed MarketVision™ reports every few years for each customer group. The following reports are currently available:
MarketVision™—The Employer Viewpoint©
MarketVision™—The Employee Viewpoint©
Eastbridge Frontline™ Reports provide timely data on new or breaking topics. Because the facts are often still emerging or are in transition, Frontline™ Reports are brief summaries of the facts as they were when the data was collected. Eastbridge completes approximately four Frontline™ Reports per year.
Current Eastbridge Frontline™ Reports:
Voluntary Term for Life Products Frontline™ Report
Voluntary Product Trends
Application Programming Interface & Artificial Intelligence Carrier Practice
Situs State Regulation Practices of Voluntary Carriers
Emerging Voluntary Benefits and Services
Benefit Access and Preferences for Gig Workers
Broker Tracking Capabilities of Voluntary Carriers
Updated Employer Perspectives on the COVID-19 Pandemic and Voluntary
Marketing and Sales Practices of Voluntary Carriers
Employee Perspectives: 2020 Voluntary Enrollment and the COVID-19 Pandemic
Voluntary Wellness Benefits
Eastbridge Sales Reports have become the “gold standard” for the voluntary industry. We have more companies participating in these reports and track more data than any other Sales Report for the industry. All carriers involved in the voluntary/worksite business are eligible to participate in the sales reports, and only participants receive a report of the survey findings. Surveys are distributed at the end of January each year.
U.S. Voluntary/Worksite Sales Report — This report has been published annually since 1999 and includes data from over 60 carriers on voluntary sales overall, by product line, by filing platform, and by distribution/broker segment. We also monitor takeover rates and sales by case size.
U.S. State EPI and ESI Data — This report is an extension of the annual Sales Report. It includes state-by-state sales and inforce data and provides two measures that relate these data to the number of employed Americans in each state.