Eastbridge Spotlight™ Reports

To purchase Spotlight™ Reports, please call (860) 676-9633 or email info@eastbridge.com

Market Overview

Voluntary/Worksite Marketing Industry Snapshot and Competitor Profiles

READ SUMMARY

This report examines the voluntary/worksite marketplace; specifically, annual sales, inforce premium, leading players, product trends, and distribution channels. In addition, the report provides a competitive analysis on 12 of the top voluntary/worksite marketing players.

Voluntary Benefits in an ACA World: How are Carriers and Brokers Adapting?

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This report examines the current impact of health care reform and ACA on the benefits marketplace from both the carriers’ and brokers’ perspectives. 

Forecasting Voluntary Sales

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This report analyzes the current and potential sales in the voluntary market.

Medical Companies and Voluntary

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This report examines the current approaches used by medical insurance providers in the voluntary industry and their impact on that market. 

Best Practices

Underwriting Practices of Voluntary Carriers

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This report examines the general underwriting practices of 28 carriers, including group-level underwriting, minimum case-size, advance approval requirements, employee-eligibility as well as key processes such as renewals, rate increases and quoting/RFPs and voluntary underwriting trends.

Marketing Practices of Voluntary Carriers

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This report examines the marketing practices and policies of 26 of the top worksite/voluntary marketing carriers.

Voluntary Conservation and Retention Practices

READ SUMMARY

This report examines the conservation and retention practices of 27 carriers active in the worksite/voluntary market.

TPAs and Outsource Provider Snapshot

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This report profiles top TPAs working in the voluntary market and provides comparative data on key capabilities and processes for those profiled.

Voluntary Participation Rates

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This report examines the current voluntary hospital indemnity market and profiles 18 carriers, representing 21 different hospital indemnity and supplemental medical products.

Takeovers and the Voluntary Market

READ SUMMARY

This report provides comparative data on takeover business and trends experienced by voluntary carriers.

Voluntary Carrier Commission and Compensation Practices

READ SUMMARY

This report examines the commission and compensation practices and policies of 28 of the top worksite/voluntary marketing carriers.

Enrollment and Benefit Administration Platform Providers: A Marketplace Review

READ SUMMARY

This report examines the technology platforms of 14 leading providers as well as side-by-side comparative data on key capabilities and processes for those profiled.

Administrative Practices of Voluntary Carriers

READ SUMMARY

This report provides key administration practices of 26 carriers active in the voluntary market.

Billing Practices of Voluntary Carriers

READ SUMMARY

The report examines the current billing practices of leading voluntary carriers and highlights future trends anticipated by these carriers in this area. Information includes: billing and payment options, standard billing modes, processes for billing changes, late payments and discrepancies, single/consolidated billing capabilities, time standards for billing and future trends.

Enrollment Practices for Voluntary Products

READ SUMMARY

The report looks at the carriers’ current enrollment practices and methodologies and, where appropriate, compares these findings with those from the 2009 and 2013 studies.

Voluntary Participation Rates

READ SUMMARY

This report provides comparative data on the participation rates experienced by 18 carriers active in the worksite/voluntary market.

Distribution

Brokers and Voluntary Benefits — The Competition Intensifies

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This report examines the current voluntary/worksite efforts of Voluntary Brokers and Benefit Brokers as well as their current views on ways carriers can support their voluntary business.

Voluntary Rep Compensation Study

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This report examines the compensation practices of voluntary reps for 19 of the top voluntary/worksite marketing carriers.  

Voluntary Enroller Relationships: What Carriers Need to Know

READ SUMMARY

The Enroller Resource Center and Eastbridge Consulting Group have teamed together for the fourth time to research enroller opinions on the voluntary business. The study was designed to help insurance carriers and other companies in the voluntary business better understand the needs of independent enrollers.

This report, Voluntary Enroller Relationships: What Carriers Need to Know, presents the most recent findings and, where appropriate, compares these to the three previous studies’ results.

Brokers and Voluntary Benefits—Sales and Competition Are Up

READ SUMMARY

In 2013, Eastbridge conducted the first joint survey with Benefits Selling. The goal of that survey was to gauge how healthcare reform might have changed the way brokers approach the benefits market.

Every year since then, the survey has been updated and new topics added that are relevant to the topic and reflective of current trends. The 2016 Brokers and Voluntary Benefits—Sales and Competition Are Up Spotlight™ Report compares, where appropriate, this year’s results to past studies, and examines what brokers need from carriers and enrollment companies to increase their success in the voluntary market.

Broker Services for Voluntary Carriers

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This report looks at the services offered to brokers by 21 voluntary carriers including those offered directly to brokers as well as those offered to clients on the brokers’ behalf.

Field Structures in Voluntary Companies

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This report details the sales structures and positions available in 21 different carriers’ field offices as well as the specific functions provided by the staff, their compensation structure, and reporting relationships.

Enrollment Companies Evolve with the Voluntary Market

READ SUMMARY

The report examines the types of enrollment services offered by top Worksite Specialist brokers (a.k.a. “Enrollment Companies”), including detailed information on their sales/participation results, target markets, products, enrollment methods, enrollment staff, compensation, and services.

Broker Opinions of Voluntary Carriers

READ SUMMARY

This report provides voluntary carriers insight into what brokers really need and want from carriers in the worksite market.

The New Benefit Brokers and Voluntary Carriers — Who is Winning the Battle?

READ SUMMARY

This report looks at the role worksite marketing and voluntary benefits play for the Benefit Broker. Data in the report comes from interviews with over 600 Benefit Brokers.

Turning on the Lights: Voluntary Development among Large Commercial Agencies

READ SUMMARY

Examines the role of voluntary/worksite in the large commercial agency and profiles the voluntary results, products, carrier relationships, enrollment methodology, and future outlook of 14 large commercial agencies.

Customers

Employee Life Stage Segmentation—MarketVision™—The Employee Viewpoint© Spotlight™ Report

READ SUMMARY

The Employee Life Stage Segmentation—MarketVision™—The Employee Viewpoint© 2018 report uses the data gathered during  the 2017 employee survey to look more closely at how employee ownership and attitudes towards employee benefits, including voluntary products, vary by life stage. Specifically, the report looks at the data using six life stage categories including Lower to Middle Income Singles, Lower to Middle Income Couples, Higher Income Singles and Couples, Lower Income Single Parent Families, Lower to Middle Income Families and Middle to Higher Income Families.

Delving Deeper into Employee Demographics — MarketVision™—The Employee Viewpoint©

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The Delving Deeper into Employee Demographics — MarketVision™—The Employee Viewpoint© 2018 report uses the data gathered during the 2017 employee survey to delve deeper into how employee ownership and attitudes towards employee benefits, including voluntary products, vary by demographic components. Specifically, the report looks at the data by: employer size, generation, income, occupation and industry.

MarketVision™—The Employee Viewpoint

READ SUMMARY

This report examines employee attitudes towards benefits, including voluntary products. The report also looks at changes that have occurred in employee attitudes since the 2015 study.

Voluntary Benefits in the Large Case Market

READ SUMMARY

The objective of this report is to help carriers determine if this is a market they should pursue and/or how to compete effectively.

Voluntary and the Small Case Market

READ SUMMARY

This report analyzes the results and opportunities for selling voluntary benefits in the small employer market. 

MarketVision™—The Employer Viewpoint

READ SUMMARY

This report examines the attitudes and opinions of over 900 employers regarding benefits in general, as well as towards voluntary products. The report also looks at the reasons some employers choose not to offer voluntary products to employees. 

Products

Non-Traditional Voluntary Products

READ SUMMARY

The report overviews the non-traditional market and takes a closer look at legal service and identification protection providers.

Voluntary Hospital Indemnity and Supplemental Medical Products

READ SUMMARY

This report examines the current voluntary hospital indemnity market and profiles 18 carriers, representing 21 different hospital indemnity and supplemental medical products.

Voluntary Short-Term Disability Products

READ SUMMARY

This report updates past studies on the voluntary short-term disability (VSTD) market and examines the practices and VSTD policies of 21 of the top worksite/voluntary marketing carriers.

Voluntary Dental Products

READ SUMMARY

The report examines the overall voluntary dental market and provides general information on carrier results, competitors, trends, and concerns regarding the market. Then the report looks at the voluntary dental products of 15 carriers.

Voluntary Term Life Products

READ SUMMARY

This report provides a general overview of the voluntary term life market and then examines, in detail, the voluntary term products of 22 carriers active in the market.

Voluntary Critical Illness Products

READ SUMMARY

This report examines the current state of the critical illness market and identifies the market’s top players and competitors. It then profiles 27 voluntary critical illness products of 20 carriers active in the market.

Voluntary Vision Products

READ SUMMARY

The report examines the current voluntary vision market and profiles the vision products of nine providers/carriers that participated in the study, representing 10 vision plans. It also profiles six other providers using secondary data.

Voluntary Whole and Universal Life Products

READ SUMMARY

The report is designed to help carriers better understand the competitive landscape around universal and whole life plans sold at the worksite by examining the universal/whole life products of 17 different carriers active in the market.

Voluntary Long-Term Disability Plans

READ SUMMARY

This report profiles the voluntary long-term disability (VLTD) products of 17 carriers representing 19 different VLTD plans. The report also looks at the current state of the VLTD market and identifies the market’s top players and competitors.

Voluntary Personal Injury Accident Plans

READ SUMMARY

The report examines the personal injury accident products of 19 key players active in the voluntary/worksite market.

Worksite Cancer Products

READ SUMMARY

The report examines the voluntary cancer market, in general, and provides general information on carrier results, competitors, persistency, trends, and concerns regarding the market. Then the report looks at the cancer products for 10 carriers.

 

To purchase Spotlight™ Reports, please call (860) 676-9633 or email info@eastbridge.com

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