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Recent News

New Eastbridge report examines growing trend toward claims integration and automation

Avon, Connecticut (August 2, 2022)

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Integrated claims services are quickly becoming table-stakes in the voluntary benefits industry, but carriers continue to face obstacles with manual processing, access to medical data and customer education, according to a new report from Eastbridge Consulting Group.

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Our Most Recent Report

Forecasting Voluntary Sales Spotlight™ Report

Published 2022

PREVIEW REPORT

This report analyzes the current sales environment and future potential sales for the voluntary market.

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Recently Published Articles

Choose products by value, not price

June 2022

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“You get what you pay for.” It’s a Most important factors in choosing a carrier cliché because it’s true. Whether you’re choosing a restaurant, kicking the tires of a new car or trying on shoes, a lot more goes into your decision than price.

Beyond the integration buzz

April/May 2022

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If “claim integration” was a social media topic, it would be trending right now. Integration is becoming increasingly common and is creating a lot of buzz in
claims practices these days. According to recent Eastbridge Consulting Group research, a majority of carriers offer some type of claim integration service between medical, traditional group and voluntary product lines.

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