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Recent News

Latest Eastbridge report finds that human-based service support for voluntary benefits, in addition to online, self-service technology, is offered by enrollment and benefit administration platform providers.

Avon, Connecticut (February 14, 2019)


Voluntary carriers often want to, or are asked to, partner with these external providers to efficiently meet the demands of their broker and employer customers. The Enrollment and Benefit Administration Platform Providers: A Marketplace Review Update Spotlight™ Report supports carriers’ efforts to evaluate the offerings in the marketplace by looking in detail at technology platforms of leading providers, and presenting side-by-side comparative data on key benefit enrollment and administrative capabilities and processes for those profiled.

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Our Most Recent Report

Voluntary Long-Term Disability Plans


This report is designed to help carriers better understand the long-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own voluntary long-term disability product offering.

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Recently Published Articles

Not all buyers are the same

Plot Points, September 2018


WE HAVE conducted research on employee attitudes about voluntary benefits for years now. Historically, we’ve taken a high-level view; however, we have always believed there were meaningful segments inside this community, and that identifying them may allow more specific strategies to be developed. This led us to take a different look at this critical constituency.

Hot voluntary products

Plot Points, August 2018


THIS IS THE LAST in our series of columns on the voluntary industry sales results for 2017. The first article looked at overall voluntary sales for the year, while the second reviewed sales by distribution segment. This column takes a closer look at sales by product line and platform.

More positive signs

Plot Points, July 2018


LAST MONTH, we reported that voluntary new business annualized premium (sales) for 2017 were $8.145 billion, up almost 7 percent over 2016 sales. This month, we spotlight sales by distribution segment.

Voluntary keeps rising

Plot Points, June 2018


ACCORDING TO OUR annual U.S. Voluntary/Worksite Sales Report, new business annualized premium (voluntary sales) increased at a rate of almost 7 percent again in 2017, while total sales for the year were $8.145 billion.

Don’t forget about the employee

Plot Points, May 2018


NEARLY EVERY benefits broker will tell you that they now sell voluntary. Understandably, many brokers are primarily tuned in to the employer’s voice during the sales process. For some producers, this remains a default mode, born from their roots focusing on medical and other employerpaid group distribution.

Broker power

Plot Points, April 2018


AT ONE TIME, carriers defined the voluntary business processes we all lived by, and they designed them however they pleased. For many of the carriers, if the broker wasn’t happy with those services, the carrier could afford to ignore the complaint. After all, there were lots of other brokers.

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