Enrollment and Benefit Administration Platform Providers: A Marketplace Review Update

Cost: $2,500; published 2018

To remain competitive, carriers must be more attuned than ever to the needs of brokers and employers for more and varied options for benefits enrollment, education, and administrative expertise and assistance amid a volatile and changing workforce and legislative environment. Carriers that cannot deliver these capabilities may be putting their business at risk, in addition to wasting the time and effort taken to sell the case in the first place. Carriers must be flexible and keep their finger on the pulse of these everchanging capabilities and expectations, whether through partnerships with technology platforms that provide both benefit administration and enrollment or using their own technology.

This Spotlightâ„¢ Report, Enrollment and Benefit Administration Platform Providers: A Marketplace Review Update, profiles technology platforms of leading providers so carriers interested in interfacing with a third party and/or offering this service to their brokers can evaluate the available capabilities. This report updates the report from 2016, including nine of the 14 companies from that report plus seven new company profiles.


View Table of Contents

1. Executive Summary

A. Report Objectives

B. Methodology

C. Key Findings

2. Provider Profiles

A. Benefitexpress

B. Benefitfirst

C. Benefit Harbor

D. BerniePortal

E. bswift

F. Businessolver

G. Common Census

H. EaseCentral

I. Employee Navigator

J. Flock

K. InfinityHR

L. InRoll Plus

M. Namely

N. PlanSource

O. Selerix

P. TBX Employee Benefits

3. Side-by-Side Comparisons

A. General Provider Information Comparisons

1. Scope of Functionality Side-by-Side Comparison

2. Type of Platform Technology Side-by-Side Comparison

3. Distribution System Side-by-Side Comparison

4. Products Supported Side-by-Side Comparison

B. Enrollment Capabilities Comparisons

1. Types of Enrollment Supported Side-by-Side Comparison

2. Plan Setup Side-by-Side Comparison

3. User Experience Side-by-Side Comparison

4. Educational Support Side-by-Side Comparison

5. Other Support Side-by-Side Comparison

C. Benefit Administration Capabilities Comparisons

1. Employer Services Side-by-Side Comparison

2. Broker Services Side-by-Side Comparison

 


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