Eastbridge Frontline™ Reports provide timely data on new or breaking topics. Because the facts are often still emerging or are in transition, Frontline™ Reports are brief summaries of the facts as they were when the data was collected. These reports are not available for purchase. In fact, the only way you can get a copy of these valuable reports is by being a member of one of Eastbridge's Information Partner™ programs or by participating in the survey itself. Eastbridge completes approximately four Frontline™ Reports per year.
The objective of this report is to is to identify the current product trends in the voluntary/worksite market. This is the tenth survey on voluntary product trends conducted by Eastbridge Consulting Group, Inc.; surveys have been conducted biannually since 2002. Some of the topics covered include overall voluntary product trends, areas of greatest pressure for voluntary products, new or revised product plans for 2020, product profitability and growth products for carriers specifically and the industry overall. Where applicable, comparisons are drawn between this year’s results and those of the past several studies.
This report provides a current snapshot of how brokers view the impact of the COVID-19 pandemic on their voluntary business. A variety of topics are covered including brokers’ top concerns, impacts on employer enthusiasm for voluntary, anticipated changes to enrollment plans, ability to meet revenue targets for 2020, desired product modifications, and satisfaction with and areas of improvement for carrier responses.
This report seeks to provide up-to-date intelligence on how voluntary insurance carriers are responding to the COVID-19 pandemic. Forty carriers participated in the survey covering topics such as relief plans for employers and employees as well as future product development plans.
The purpose of the report is to identify and benchmark the wellness benefits offered with voluntary products and the trends concerning wellness benefits in the voluntary/worksite market. The information provided by the 32 participants enables carriers to assess their offering against others active in the market.
Voluntary/worksite executives have been surveyed every other year since 2003 in order to track their thoughts and insights on the obstacles facing the industry as well as future expectations and market trends. The 2019 report summarizes the feedback from 36 key executives and where appropriate, notes any trends or changes from the last studies’ findings.
Carriers are increasingly being asked to fund employers’ use of technology for enrolling and administering benefits. The objective of this survey was to explore carriers’ current practices for handling technology fees and subsidy requests.
The purpose of this study is to gather data on what information carriers currently track related to voluntary lapse rates. The survey asked whether carriers can report lapses at the account level, employee level or both. In addition to general lapse rates, carriers were asked to provide data regarding account level lapse rates by year, group/case size and employee-level lapse rates by product.
The objective of this report is to is to identify the current product trends in the voluntary/worksite market. This is the ninth survey on voluntary product trends conducted by Eastbridge Consulting Group, Inc.; surveys have been conducted biannually since 2002. Where applicable, comparisons are drawn between this year’s results and those of the past two studies.
The objective of this survey was to determine if it is becoming more or less prevalent for carriers to offer employers the option of doing the administration and recordkeeping for voluntary programs. In addition, specifics about how “self-administration” works for voluntary plans, and if changes expected in the future were also explored.
The purpose of the study is to explore if accident, critical illness and hospital indemnity plans are being sold as employer-funded products and how these products are being packaged.
The objective of this Frontline™ Report is to examine the current situs state regulation practices of voluntary companies. With this data, companies can compare their own practices to others in the industry.
The purpose of the report is to better understand the current usage and inclusion of data analytics processes by voluntary carriers as well as the future trends for data analytics in the voluntary/worksite market. Carriers can use the information to better assess their data analytics processes and strategies against others active in the market.
The objective of this report is to identify and benchmark the product development processes used by carriers in the voluntary/worksite market so that carriers can assess their own development processes against others active in the market.
The purpose of this study is to understand if and how carriers currently track voluntary lapse rates, whether at the account level, employee level or both. In addition to general lapse rates, carriers were asked to provide
data regarding account-level lapse rates by group/case size, employee-level lapse rates by product, voluntary lapse-rate trends over the last one to two years, and any company concerns or areas of focus regarding voluntary lapse rates in the next three to five years.
The objective of this report is to evaluate the current use of social media by carriers in the industry as well as any anticipated uses of this marketing tool in the near future. The report also compares the 2009 study findings to the current survey findings, where appropriate. With this data, carriers can compare their current strategy regarding social media against their competitors.
The report was first released in 2005 and was updated again in 2008. This most recent version examines what today’s carriers are tracking/measuring as well as what they would like to measure. It also provides comparisons to the 2005 and 2008 data, where appropriate. Carriers can use this information to compare their own practices to others in the industry and to identify any potential gaps.
This study examines how voluntary carriers are reacting and adjusting to the defined contribution environment. Specifically, it looks at the carriers’ awareness of their products being offered under a defined contribution approach and any current tracking and administrative capabilities for accounts that use a defined contribution approach. It also examines the carriers’ existing or future tracking capabilities for sales made using this type of benefit funding and potential system changes, concerns or issues carriers have regarding defined contribution funding.
This report examines voluntary carriers’ current strategy for addressing health care reform; more specifically, product and distribution strategies that will enable them to offer their voluntary products on private health care exchanges. With this information, voluntary carriers can evaluate their current strategies and compare and contrast these to what other key voluntary players are doing to prepare for the new healthcare exchange landscape. Responses were received from 18 different carriers.